Crate and Barrel in Scottsdale, AZ Open now

Reviews about Crate and Barrel

• ★ ★ ★ ☆ ☆

  March 22, 2020, by Brian Doberstein
  A fairly large Crate and Barrel compared to other locations. One word of warning, if you plan to return anything make sure you read their return policy carefully. They will not accept any return without some form of proof of purchase, even if the item is exclusive to them. And while my experience with the staff overall was pleasant, the male associate helping with the return was condensing and rude.
• ★ ☆ ☆ ☆ ☆

  March 06, 2019, by mike p
  Alex at fashion square was possibly the worst representative of C and B they could have. Could have cared less. Did not offer a solution. It was a simple online purchase I was picking up. Was told an estimated delivery time. Came an hour after and still not even started. Alex did nothing and it turns out he is a manager. Might need some training or a new career path. Rebecca took over and at least tried. She is his manager and did represent C and B better. Still a hassle. Not like they were busy. Can’t say I’ll ever be back. And for the record I rarely write a review so you can tell how disappointed I am.