Restoration Hardware in Scottsdale, AZ Closed now

Reviews about Restoration Hardware

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  March 27, 2020, by Tyler Babcock
  I was at RH Scottsdale with my family of 5 and we are not from Scottsdale so we were extremely exited to come and see there showroom. We came later in the day; around 6 or 7. We were really going there because my son wanted a new bedroom set and knew exactly what he wanted. We all walked in and started to wonder around and we were there for at least 15 minutes before we decided to ask for some help. The lady who was there and ended up “helping” my son was extremely rude to him (he is 13) and he named exactly what he wanted (used the names from the webpage) and so the lady blew him off and played “your just a kid” card. She gave him the samples of the leather and said if you need anymore help you can just ask one of our associates because my shift is over. We decided to do that. We went with a different sales person and my wife and son started talking to him and they said that they don’t make a commission, which explained a lot. The worst part though was after we built a bedroom with the other sales guy we went downstairs to leave and she was still there! That was about a hour later. Very disappointed, especially because how lovely the furniture looks. RH Scottsdale needs a attitude check up. They also lost a 30k customer.