Road Runner Express Carwash in Scottsdale, AZ Closed now

Reviews about Road Runner Express Carwash

• ★ ★ ★ ★ ★

  May 09, 2019, by Nick Ullery
  I don't normally write reviews, however I felt the need to share my experience. I have had a monthly membership for about 1 year now, I like the convenience of being able to wash my car as many times as I want at an affordable monthly cost. A couple days ago while going through the carwash, one of the cloths got stuck in my mirror and destroyed the plastic housing around my passenger mirror. Freak incident... I have heard horror stories of people eating the cost because the carwash won't claim responsibility. This was not the case, the carwash attendant was professional, took down all my info, including pictures of the damaged part and said he would notify the owner who will contact me the following day. The owner, John, promptly contacted me the following morning and handled the situation in the best possible manner. Within 72 hours the nearly $300 part was replaced with OEM product by one of his employees named Paul who was incredibly expeditious with the process. This experience alone gives the owner, the company, and their employees 5 stars in my book!